Job readiness, employment training, and assistance looking for a job are essential parts of integrated services delivery. A job and opportunities for advancement are the platform that supports a family’s financial well-being. Job services are also the initial reason many clients begin working with an ISD center.

This section includes many websites and other resources that can be used by clients and/or staff to improve the client’s employment situation.

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Regional Talent Pipelines: Collaborating with Industry to Build Opportunities in Texas

This publication by the Federal Reserve Bank of Dallas recounts how regional pipelines, including industry clusters, sector partnerships, and career pathways approaches have worked in Texas, and chronicles promising practices.

Engaging Workforce Development A Framework for Meeting CRA Obligations

This document describes how banks can meet CRA requirements by partnering with Workforce Development Boards (WDB) to take advantage of the new WIOA requirements for financial education. While aimed primarily at the banking community, it offers ideas to community-based organizations on how to make the case to banks for partnerships.

Workforce Basics: Job Readiness and Employment Training

This webinar walks through the fundamentals of helping a client prepare for and find employment. Topics covered include how to start a employment coach relationship, the basics of job readiness, and how to work with employers.
Video of Webinar PowerPoint of Presentation

Tech Jobs for All? Exploring the Promise & Pitfalls of Technology Training in the United States

Training new workers in information and communication technology (ICT) is a rapidly developing field, with traditional education being augmented with bootcamps, massive open online courses, internships and apprenticeships, and integrated technical and experiential programs. This report, published by JPMorgan Chase, draws on research and interviews with more than 30 experts to outline the current landscape of technology training for adults in the United States.

Building Bridges to a Stronger Workforce

In LISC’s Bridges to Career Opportunities program, Financial Opportunity Center clients continue to receive coaching while also ramping up their educational skills, accessing technical training and pursuing certifications in a chosen industry. The program connects clients to in-demand “middle-skilled” jobs with a career pathway. This 12-page report from 2015 is a case study of how the Wesley Community Center in Houston added the program to its FOC, including key lessons from the experience.

Ready to Work: Job-Driven Training and American Opportunity 

This 76-page White House report from June 2014 is an opportunity for insight into the Obama administration’s views on how the country’s job-training programs operate and how they should be improved. It covers everything from apprenticeships to a planned online skills academy to targeted technical assistance. The bulk of the report is a deeply detailed plan for a “jobs-driven reform of federal training programs.”

O*NET Online

This Dept of Labor database is a compilation of information on industries, jobs, skills, growth projections, etc. The site can be used by job-seekers or employment services professionals. Note, though, that its user-friendliness for job-seekers will depend on the individual’s proficiency with the internet and online research. In some cases, may be less useful as a client-facing tool and more useful for employment coaches to familiarize themselves with different types of occupations and conduct research on industries with projected employment growth.

Career OneStop

With a wide variety of resources, this site is the Department of Labor’s online repository for jobseekers and businesses. Available career tools include a page to find certifications for jobseekers in their career or industry; a search engine for training and education options; and salary information for more than 800 occupations.


This “knowledge-sharing webspace” by the Department of Labor offers workforce online learning events, resource information, and tools like online training modules on a wide variety of topics, from the ACA to Youth Workforce Connections.

My Next Move

Oriented more toward either HS students or individuals who are newer to the workforce, this Department of Labor website lets users either browse careers or take surveys to help figure out what type of work they might like.

mySkills myFuture

This extensive Department of Labor site is geared toward individuals who have more work experience. Users enter their current or past job, and the system searches for jobs that require similar skills.

Soft Skills to Pay the Bills

This site has a free soft-skills curriculum developed by the Department of Labor. Oriented toward youth ages 14-21 and youth with disabilities, these six PDFs cover topics such as communication, teamwork, and problem solving and critical thinking. It can be adaptable or applicable to non-disabled and potentially slightly older youth, as well.

Innovations and Future Directions for Workforce Development in the Post-Recession Era

In 2013, the Urban Institute held a half-day roundtable on how to better connect employers with workforce programs and services, build the education and work experience of under-skilled and unemployed workers, and tap into new business practices and technology. Each section of this summation of the roundtable begins with a discussion of emerging trends in the topic area and then summarizes the ideas that the roundtable attendees discussed. The paper also includes a discussion of how these ideas can be adopted and tailored to diverse communities.

National Skills Coalition

The National Skills Coalition has a number of fact sheets and publications for employment coaches and other ISD staff who are looking to learn more about federal and state workforce development and training policy.

Jobs for the Future

JFF’s publications page offers a number of different resources, particularly on issues related to career pathways, career advancement, and postsecondary education/training. JFF works to improve the pathways leading from high school to college to family-sustaining careers.

Employment Retention Essentials

Employment retention is one of the critical challenges facing the workforce field. Published in 2003 by Public/Private Ventures, “Employment Retention Essentials” is user-friendly and filled with practical ideas. The guide offers concrete tools for keeping people working, including tips on how to involve employers, build relationships and stay in contact with participants.

Career Pathways Toolkit

This comprehensive guide gives detailed instructions on six key elements that form a systemic approach to organizations seeking to establish career pathways and career ladder programs in their community. The 124-page PDF starts with building cross-agency partnerships and goes through each step in detail, to measuring system change and performance.

The National Reentry Resource Center

This websites section on employment has resources for staff who are working with returning citiziens or individuals with a criminal record. It includes a clearly described set of guides, workbooks and reports from around the country.

Job Development Essentials, Second Edition

This guide provides practical advice for workforce development professionals, with emphasis on engaging employers, providing expanded services to the business community and involving business people as resources and advocates for an organization.